Privacy Policy

Last Updated: [6/22/2026]

This Privacy Policy describes how [Sapphire Waters Counseling] ("we," "us," or "our") collects, uses, and protects information when you visit our website at [www.sapphirewaterscounseling.com].

This policy covers our website only. If you become a client, you will receive a separate Notice of Privacy Practices as part of your intake paperwork, which explains how we handle your protected health information under HIPAA.

Please read this policy carefully. By using our website, you acknowledge that you have read and understood it.

_________________________________________

Information We Collect

Information You Provide

When you fill out a contact form, request a consultation, or otherwise reach out to us through our website, we may collect:

  • Your name

  • Email address

  • Phone number

  • Any other information you choose to include in your message

We use this information only to respond to your inquiry.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information, including:

  • Your device's IP address

  • Browser type and version

  • Pages you visit and time spent on each page

  • How you arrived at our site (e.g. search engine, direct link)

  • Date and time of your visit

This information is used to maintain and improve our website.

_________________________________________

Cookies

We use cookies and similar tracking technologies to improve your experience on our site. Cookies are small files stored on your device.

Essential Cookies — Required for the website to function properly. These cannot be disabled.

Functionality Cookies — Remember your preferences to provide a more personalized experience.

Analytics Cookies — Help us understand how visitors use our site so we can improve it. These are administered by third parties (see Google Analytics below).

You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. Disabling cookies may affect your ability to use certain parts of our site.

_________________________________________

Google Analytics

We use Google Analytics to understand how visitors use our website. This helps us improve the content and experience we offer. Google Analytics collects information such as pages visited, time spent on the site, and general location (city or region — not your specific address).

We use this information only to improve our website. We do not use it for advertising.

To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on.

For more on how Google handles data, visit https://policies.google.com/privacy.

_________________________________________

How We Use Your Information

We use the information collected through our website to:

  • Respond to your inquiries and requests

  • Maintain and improve our website

  • Send appointment-related communications if you have requested them

  • Comply with applicable laws and regulations

We do not sell your personal information. We do not use your information for targeted advertising.

_________________________________________

How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share your information with third-party service providers who help us operate our website (such as hosting, analytics, and email services). These providers are only permitted to use your information as directed by us.

We may also disclose your information if required by law or in response to a valid legal request.

_________________________________________

Email Communications

If you contact us through our website, we may follow up by email. If we send newsletters or other promotional content, you can opt out at any time by clicking the unsubscribe link in any email or contacting us directly.

A note on email security: Standard email is not a fully secure form of communication. Please do not include sensitive health information in emails to us. If you become a client, you will have access to a secure messaging system through our client portal.

_________________________________________

Links to Other Websites

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content or privacy practices of those sites. We encourage you to review the privacy policy of any site you visit.

_________________________________________

How We Protect Your Information

We implement reasonable technical and administrative safeguards to protect the information collected through our website, including encrypted data transmission and secure hosting environments.

No method of electronic transmission or storage is 100% secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

_________________________________________

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information through our website, please contact us and we will take steps to remove it.

_________________________________________

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date above. We encourage you to review this policy periodically.

_________________________________________

Contact Us

If you have any questions about this Privacy Policy, please contact us:

[Sapphire Waters Counseling] [julia@sapphirewaterscouneling.com] [‪(720) 248-7558‬]

Effective Date: [6/22/2026]